Windows 10 Mail Setup

We have discovered that, for some weird reason, Windows 10 Mail is not fully functional with our system. Our customers can receive email, but cannot send out email. So for this reason, we suggest to our customers to not use Windows 10 Mail. We will still provide the correct settings below if you want to see if you want to try to get it working.

Click on the Start button and type in "Mail". When the options appear, choose the app that says, "Mail, Trusted Windows Store App". The welcome page for Windows 10 Mail will be displayed. Click "Get started".

Choose "Add Account" and then "Other account, POP, IMAP"

Other account

Email address: YourEmailAddress

Password: YourPassword

Click "Sign in". Windows will try to automatically setup the account, but it will fail and give you an error, with the option to try again. Click "Try again" twice and the advanced option will appear. Click "Advanced"

Internet email account

Account name: NameItWhateverYouWant (e.g. - WHC, Hiline, TexasOnline, etc.)

Your name: Type In Your Full Name

Incoming email server: choose your domain below

WHC customers use: mail.whc.net

Hiline customers use: mail.hiline.net

EazeNet customers use: mail.eaze.net

TexasOnline customers use: mail.texasonline.net

USAonline customers use: mail.usaonline.net

BasinLink customers use: mail.basinlink.com

Caprok customers use: mail.caprok.net

PowrNet customers use: mail.powr.net

Account type: POP3 or IMAP4

(POP3 downloads your emails off of our server and onto your computer. Any other device will not receive the new emails.)

(IMAP4 will only download a copy of what's on the server. All emails stay on the server until you specifically delete and purge them. This is useful to use if you have more than one device checking your email.)

Email address: YourEmailAddress

User name: This is usually just the beginning of your email address, but it *might* require your whole email address: (e.g. - username or username@whc.net)

Password: YourEmailPassword

Outgoing (SMTP) email server: choose your domain below

WHC customers use: smtp.whc.net

Hiline customers use: smtp.whc.net

EazeNet customers use: mail.eaze.net

TexasOnline customers use: mail.texasonline.net

USAonline customers use: mail.usaonline.net

BasinLink customers use: mail.basinlink.com

Caprok customers use: mail.caprok.net

PowrNet customers use: mail.powr.net

CHECK -> "Outgoing server requires authentication"

CHECK -> "Use the same user name and password for sending email"

CHECK -> "Require SSL for incoming email"

CHECK -> "Require SSL for outgoing email"

Now click, "Sign in" at the very bottom and it'll say "All done! Your account was set up successfully." and now can click "Done".

You should now see all of your email accounts on this screen (Live, WHC, Hiline, Eaze, TexasOnline, USAonline, BasinLink, Caprok or PowrNet).

Click on "Ready to go" at the bottom and you're done!

Your account is now fully setup on Windows 10 Mail.